Terms & Conditions
Nothing stated or implied in these terms and conditions shall effect the customer's statutory rights. All orders placed by the customer via this website are subject to these terms and conditions and shall be deemed to be an offer by the customer to purchase goods in accordance with such. All terms and conditions are reviewed regularly and are subject to change without notice.
Pricing & Payment:
All prints and originals are supplied framed. Some are also available as either mounted only or print only. The framed images are shown for illustration purposes only. If a particular print is ordered framed, we reserve the right to supply an equivalent alternative to that which is displayed within the item listing.
All prices quoted on this website are offered in Great Britain Pounds Sterling (GBP) only.
The prices quoted are inclusive of 20% of United Kingdom VAT and are not subject to any further charges or where applicable Artist Royalty Fees unless specifically stated. This is subject to change without notice.
All prices quoted in this website may be subject to additional shipment (delivery) charge where applicable. Please see our Delivery Charges page for further details.
If, by mistake, we have under priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item to you.
Customs, Import or Brokerage duties are not included, and the customer is solely responsible for any surcharge or duties that may occur upon delivery to their country.
Due to fluctuating market values on Limited Edition Prints, Sculptures and Original Paintings all prices displayed on this website are subject to change without notice, but will not be changed once your order has been confirmed as being accepted by us. In addition, please see the following section regarding orders.
We can accept payment by any of the following means:
Payment by Bank Transfer (BACS)
Cash in Great Britain Pounds Sterling only
Credit and Debit Cards - VISA; Mastercard; ViSA Electron; VISA Debit; Mastercard Debit; Maestro; American Express; PayPal
If you prefer, you may purchase via credit card over the phone on +44 (0)1925 398535
The title to the goods will only pass to the customer on payment of the full agreed price.
Please note we do not accept personal cheques.
All items offered are subject to availability. If we are unable to fulfil an order (for whatever reason) you will be notified by either email or telephone and the order shall be cancelled and any monies paid refunded in full. Whilst every effort is made to update stock levels on our website daily, we cannot guarantee that all stock is still available at the time of order.
Although the print edition sizes quoted on our website are generally for UK Editions, we reserve the right to substitute an order with either an International / USA / Roman Numeral / HC / Artist Proof / Printers Proof / Remarque's Edition of the same limited edition print. These editions are identical in every way and the relevant edition numbers are detailed on the accompanying certificate of authenticity.
If a particular item is ordered framed, we reserve the right to supply an alternative to that which is shown. The alternative frame will be of equal quality and value to the example shown on our website. We may also on occasion use Perspex Glaze as an alternative to Glass. This has absolutely no effect on the quality of the finished product and is usually done in order to minimise the risk of damage during transit.
No order submitted by the customer via this website shall be deemed as being accepted by us unless we confirm such by either follow up email, telephone, fax or letter.
All orders will normally be shipped from us within five working days of cleared funds being received. Items which are available but are out of stock will take a little longer to dispatch. The customer will be kept fully informed of their order status including where appropriate, consignment tracking numbers via email.
Our normal shipping method is either by TNT Express or UPS but on occasion we may elect to choose an alternative.
Delivery of overseas orders may take a little longer than initially estimated and we have no control over this.
Please advise us (Quoting your order reference) if items are not received within five working days.
Our couriers require a signature upon delivery, or the item(s) will be returned to the local depot awaiting further customer instruction. If an item is subsequently returned to ourselves due to none signature or inability to deliver to the address provided, further charges will be payable by the customer for redelivery.
The risk and liability for the item(s) will pass to the customer upon delivery unless the terms set out in the returns section are complied with.
Items can only be delivered to the address supplied upon order placement.
Due to their fragility and the inability to obtain insurance for such, we do not recommend or accept liability for glass framed pictures being shipped to any destination.
Most items will be sent flat packed, although we reserve the right to use circular tubing if appropriate in terms of shipping costs.
All international orders will be shipped unmounted and in either strong circular tubing or flat packed. Please contact us if you require further clarification.
All orders will be delivered to the customer's address on a Monday to Friday only. If the customer would prefer a Saturday delivery, then a further charge for this service will be applicable.
In the rare event that items are received damaged, the customer must notify us within two days of signing for the consignment. The items must be repackaged in the same way as that sent out. Note, the courier may want to inspect the packaging. We will then make arrangements for their collection. Where possible we shall offer the customer a replacement, however if this is not possible due to the rarity of the item then a full refund will be offered to the customer.
If it is obvious that the packaging is damaged upon receipt, do not sign for the package and refuse it as damaged.
If items are not acceptable for any reason other than that detailed previous, the customer must first obtain authorisation for return within fourteen days of receipt. The customer may then return said items at their own cost (including adequate transit insurance) immediately using the same packaging as sent out.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
The above is in compliance with The Consumer Protection (Distance Selling) Regulations 2000 and is applicable for UK customer orders only.
Personal information we collect:
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.
How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing you personal Information:
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track:
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org or by mail using the details provided below:
In event of order query or complaint, Customer Service and Support is available Monday to Friday (9am - 5.30pm) on +44 (0)1925 398535 or via email email@example.com
Please always have your order 'Stock Code' number to hand.
Liberty Galleries Ltd
Tel: 01925 398535
Company Registered in England and Wales No: 5581795
The copyright of the web page content including site design, text, graphics, source code etc contained within libertygalleries.co.uk, libertygalleries.com, libertygalleries.net, libertygallery.co.uk, libertygallery.com, libertygallery.net are owned or controlled by Liberty Galleries Ltd. If you believe that your work has been copied in a way that amounts to a copyright breach please contact us.
Whilst Liberty Galleries uses reasonable efforts to include accurate and up to date information in this website, Liberty Galleries makes no warranties or representations as to its accuracy. Liberty Galleries assumes no liability for any errors or omissions in the content of this or any of it's subsidiary websites. All information is subject to subsequent variation, without notice.
Laws and Jurisdiction:
The contract shall be deemed to be made in England. All contracts made between Liberty Galleries Ltd and the customer shall be governed by the laws of England and any dispute arising therein shall be subject to the sole jurisdiction of the English courts.