All orders will normally be shipped from us within five working days of cleared funds being received. Items which are available but are out of stock will take a little longer to dispatch. The customer will be kept fully informed of their order status including where appropriate, consignment tracking numbers via email.
Our normal shipping method is either by TNT Express or UPS but on occasion we may elect to choose an alternative.
Delivery of overseas orders may take a little longer than initially estimated and we have no control over this.
Please advise us (Quoting your order reference) if items are not received within five working days.
Our couriers require a signature upon delivery, or the item(s) will be returned to the local depot awaiting further customer instruction. If an item is subsequently returned to ourselves due to none signature or inability to deliver to the address provided, further charges will be payable by the customer for redelivery.
The risk and liability for the item(s) will pass to the customer upon delivery unless the terms set out in the returns section are complied with.
Items can only be delivered to the address supplied upon order placement.
Due to their fragility and the inability to obtain insurance for such, we do not recommend or accept liability for glass framed pictures being shipped to any destination.
Most items will be sent flat packed, although we reserve the right to use circular tubing if appropriate in terms of shipping costs.
All international orders will be shipped unmounted and in either strong circular tubing or flat packed. Please contact us if you require further clarification.
All orders will be delivered to the customer's address on a Monday to Friday only. If the customer would prefer a Saturday delivery, then a further charge for this service will be applicable.